Chegg

How it happened

Chegg is an education-technology company offering textbook rentals and online homework and study help, reaching a ~$14B market cap in 2021. The rise of free AI tools such as ChatGPT eroded its core homework-help subscription business, sending users and revenue into decline. Its public market capitalization fell roughly 99% to around $150M by 2026. Glassdoor reviews put a human face on the AI squeeze: employees described near-quarterly layoff rounds clustered around earnings from mid-2023 on, and openly blamed ChatGPT for gutting subscriptions while RSU grants and raises shriveled with the stock. The company's India-based subject-matter experts, meanwhile, said student questions dried up as free AI took hold.

Employee accounts paraphrase anonymous, unverified reviews posted publicly on Glassdoor ↗. See our methodology.