BigCommerce

How it happened

BigCommerce is a SaaS platform that lets merchants build and run online stores. It turned down a $1.5B acquisition offer from Intuit and went public in August 2020, shares nearly quadrupling on day one to value the company around $6.75B. As e-commerce growth normalized and Shopify's dominance hardened, losses persisted and the stock fell roughly 97%, leaving the company — since rebranded Commerce.com — worth a couple hundred million dollars. Employee reviews log the long grind: layoff rounds of roughly 10% a year for three straight years, some announced by email or timed just before Christmas, alongside strategy flips every few months and a 401(k) match that only arrived in 2025.

Employee accounts paraphrase anonymous, unverified reviews posted publicly on Glassdoor ↗. See our methodology.